Support
Using Marto.AI? Send us a report below — with no middleman and no chatbot.
Report a problem
Tell us what happened. Your report reaches us directly, with no middleman.
Sign in to send a report
A report is attached to your account so we know which firm it came from and can look at the right data.
Without an account, write to us by post: LCB LA COMPAGNIE BASQUE, 15 rue de la Présentation, 75011 Paris, France.
What happens next
Every report is read, and you get its reference on screen. Anything stopping you from working is handled first. A request to exercise your rights over your data gets a reply within one month, at your account's email address; otherwise we promise neither a reply nor a turnaround.
Scope of support
Support covers product usage, account security and data confidentiality. Legal questions specific to your activity should be addressed to your auctioneer.